Disney Gift Cards are available in denominations starting at $25 up to $500. Your Disney Gift Card will be delivered via postal mail with free shipping and can be used toward Disney on Broadway tickets with our special concierge service! Choose from one of two Disney on Broadway card designs for an even more personalized experience.
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How To Redeem
Our concierge service team is thrilled to help when you or your gift recipient is ready to redeem a Disney Gift Card. Submit your request via THIS SIMPLE FORM to be connected to a member of our team. They will personally guide your request from start to finish to ensure you are able to redeem for your perfect performance, seat location, and ticket delivery method.
If your order total exceeds the value of the Disney Gift Card, you are welcome to pay the balance via credit card after the full Disney Gift Card value is applied.
All Disney Gift Cards – inclusive of those available for purchase at many retail locations – are eligible for redemption on Disney On Broadway tickets.
Disney Gift Cards may be redeemed in-person at the New Amsterdam Theatre (214 W 42nd St) ONLY for both THE LION KING and ALADDIN
Disney Gift Cards may not be redeemed for tickets at the Minskoff Theatre Box Office, via Ticketmaster or any other 3rd party ticket distributor
Disney Gift Cards may not be redeemed for merchandise at THE LION KING
Disney Gift Cards may not be redeemed for concessions
Disney Gift Cards may not be redeemed on tour across North America or for any international production
We can't wait to see you on Broadway!
BROADWAY TICKET REFUND INFORMATION All performances of THE LION KING and ALADDIN on Broadway have been suspended through May 30, 2021. Please take note of the following information. We’re sorry for the inconvenience and look forward to having you return soon.
I would like a refund of my tickets for performances through May 30, 2021:
All affected tickets will be refunded at the original point of purchase.
If you purchased via Ticketmaster.com, Ticketmaster via Phone/App or the Disney on Broadway Hotline: your refund is being processed, and your credit card will be refunded automatically within 30 days. For any issues, please contact Ticketmaster at 1-800-982-2787 and have your Ticketmaster Account Number/Confirmation Number handy. You need NOT retain your original tickets.
If you purchased at the Box Office: please find more detailed instruction on the site for the show(s) for which you purchased: ALADDIN, FROZEN and THE LION KING.
If you purchased tickets as part of a Group: please contact your Group Sales Agent for more information regarding refunds or exchanges. Please retain your original tickets until you speak with the Group Sales Agent.
If you purchased tickets through any other licensed sales channel (including, but not limited to, Ticketmaster Retail Outlets, Continental Guest Services, Broadway Inbound, etc.): please return to the original point of purchase for more information regarding refunds or exchanges. If you have your tickets in hand, please retain them for a refund or exchange.
We’re sorry for the inconvenience and look forward to having you return soon.
I want to purchase tickets for a future Broadway performance:
A future announcement will be made regarding ALADDIN and THE LION KING’s performance schedules in 2021. Please check back or sign up for email updates.
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